Customer service and hospitality training slated

For those on the ‘front line’ welcoming visitors to county

An interactive customer service and hospitality training is being offered Tuesday, April 25, at 9 am at the Greene County Historical Museum in Jefferson. This is the first time the training is being offered in Greene County.

The workshop is designed for front-line workers, as well as for managers and owners of retail and service businesses. Community members who are active in efforts to market the community would also benefit from attending the workshop. There is no cost for participants.

Presenter will be Jane Goeken of Spencer, an Iowa State University Extension and Outreach specialist. The two hour training is being provided through a special project from the Central Iowa Tourism Region by the Iowa Tourism Office/ Iowa Economic Development Authority. “The workshop has received great reviews. It’s pretty engaging and very relevant to Iowa communities of all sizes,” Goeken said.

Attendees will be welcomed by Dawn Rudolph, representing the Greene County board of supervisors. Her presence is an indicator that recognizes Greene County tourism involves the entire county and several communities interested in bringing visitors, and making their trip so inviting and wonderful they will wish to return.

At the conclusion of the training participants will be shown a slide presentation highlighting some of the many scenic locations and tourist activities within Greene County. Jefferson mayor Craig Berry will assist in the drawing for many door prizes, and distribution of “goodie” bags, including local coupons.

Light refreshments will be served complimentary of local grocery stores.

Individuals should plan to register for this event by Friday, April 21, by emailing mweaver235 [at] gmail [dot] com, or calling her at 515-360-8046.


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